Terms of Service

Last updated: March 2026

These Terms of Service govern your use of the website www.marlowandmae.com and the purchase of products from our store.

By accessing or using this website, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website.

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Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence or that you have given consent for any minor dependents to use this site.

You may not use our products or website for any unlawful or unauthorised purpose.

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Product Information

We strive to ensure all product descriptions, images and pricing are accurate. However, colours may appear differently depending on your screen settings.

All products are subject to availability.

We reserve the right to modify or discontinue products at any time without notice.

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Pricing & Payments

All prices on our website are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

Orders will only be processed once payment has been successfully received.

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Orders

After placing an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order.

We reserve the right to cancel or limit quantities of any order at our discretion.

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Shipping

Shipping times are estimates only and may vary depending on location, shipping carrier delays, customs processing, or other factors outside of our control.

Marlow & Mae is not responsible for delays caused by shipping carriers or incorrect address information provided by the customer.

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Returns

Please refer to our Returns Policy for full details regarding returns, exchanges, and eligibility.

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Intellectual Property

All content on this website, including images, product designs, logos, graphics and text, is the property of Marlow & Mae and may not be copied, reproduced or used without written permission.

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Limitation of Liability

To the fullest extent permitted by law, Marlow & Mae shall not be liable for any indirect or consequential damages resulting from the use of this website or our products.

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Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. The latest version will always be available on this page.

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Use of content 

All images, product photography, designs, branding and content on this website are the property of Marlow and Mae and may not be copied, reproduced, disputed, or used for commercial purposes without prior written permission. 

Contact

For any questions regarding these Terms of Service, please contact us at:

hello@marlowandmae.com